These Terms of Service ("Terms") govern your access to and use of the services provided by Cloud Dextra Solutions ("we," "us," or "our"). By engaging our services or using our website, you agree to be bound by these Terms.
1. Scope of Services
Cloud Dextra Solutions provides remote operational support, including virtual assistance, digital marketing, website architecture, and bookkeeping. The specific deliverables, timelines, and fees for your engagement will be detailed in a customized Service Agreement or Proposal provided during onboarding.
2. Client Responsibilities
To ensure the successful delivery of our services, you agree to:
- Provide timely access to the necessary platforms, software, and information required for our team to complete their tasks.
- Ensure that you have the legal right to grant us access to any third-party systems (e.g., CRMs, financial software).
- Review and approve deliverables in a timely manner.
3. Confidentiality and Non-Disclosure
We treat all client data, business strategies, and financial records with strict confidentiality. Cloud Dextra Solutions agrees not to disclose any proprietary business information to unauthorized third parties. Both parties may opt to sign a separate Non-Disclosure Agreement (NDA) prior to the commencement of services.
4. Intellectual Property
Upon receipt of full payment, all deliverables created specifically for your business (including website code, graphic assets, and written content) become your exclusive property. Cloud Dextra Solutions retains the right to display non-confidential project outcomes in our portfolio and case studies, unless explicitly requested otherwise.
5. Payment and Cancellation
Invoices are processed according to the schedule outlined in your specific Service Agreement. Our engagements operate without long-term lock-in contracts unless otherwise specified. Either party may terminate a month-to-month service agreement with a standard 14-day written notice.
6. Limitation of Liability
While we strive to provide flawless execution, Cloud Dextra Solutions shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services, including data loss caused by third-party software outages or pre-existing system errors.
7. Contact Information
For questions regarding these terms, please contact us at info@clouddextra.com.